Pursuant to articles 52 and following of the Consumer Code (Legislative Decree 206\/2005), if you are a consumer you have the right to withdraw from the purchase contract, without any penalty and without having to indicate the reason, within 14 days<\/strong> from the day on which you (or a third party designated by you, other than the courier) received the products.<\/p>\n Within 14 days, send an explicit communication of your decision to withdraw to: We will send you confirmation of receipt of your request.<\/p>\n You must return the products without undue delay and in any case within 14 days of communicating your withdrawal, to:<\/p>\n SORGE SRLS \u2014 Returns<\/strong> You are responsible for the direct return costs. We recommend tracked shipping: the goods travel at your own risk until they reach our warehouse.<\/p>\n You may handle the products only to the extent necessary to establish their nature, characteristics, and functioning, as you would in a physical store. You are responsible for any diminished value resulting from excessive handling: used, damaged, or missing products with original packaging, labels, or accessories may result in a correspondingly reduced refund.<\/p>\n Note for airsoft replicas:<\/strong> the functional test (firing) exceeds the normal verification and may result in a reduction of the reimbursement.<\/p>\n The right of withdrawal does not apply to:<\/p>\n We will refund all payments received from you, including standard delivery costs (excluding additional costs for delivery methods other than the standard one offered by us), without undue delay and in any case within 14 days of your communication of withdrawal. We may withhold reimbursement until we have received the products back or until you have supplied evidence of having sent them back.<\/p>\n Refunds will be made using the same payment method used for the purchase, unless otherwise agreed; for cash on delivery payments, they will be made via bank transfer to the bank details you provide.<\/p>\nHow to exercise the right of withdrawal<\/h2>\n
\nE-mail:<\/strong> info@italytacticalshop.it<\/p>\nReturning products<\/h2>\n
\nVia CS Montecchio 136
\n52044 Cortona (AR), Italy
\nTel. 333 8789 282<\/p>\nConditions of returned products<\/h2>\n
Exclusions<\/h2>\n
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Reimbursement<\/h2>\n
Defective or non-compliant product<\/h2>\n