FAQ

Frequently Asked Questions

What payment methods do you accept?

The available methods are indicated at checkout, through secure payment circuits.

How much does shipping cost and how long does it take to arrive?

Costs and times are shown in the cart before checkout. We ship from Italy via tracked courier.

Can I return a product?

Yes, you have the right to withdraw from the contract within 14 days of receipt, in accordance with the regulations on distance contracts. See the Terms and Conditions of Sale.

Do you have to be 18 to buy airsoft replicas?

Yes: the sale of airsoft replicas is reserved for adults (18+). When adding a replica to your cart, you will be asked to confirm your age.

Are airsoft replicas legal in Italy?

Replicas with a power not exceeding 1 Joule are freely available to adults in Italy, to be used in compliance with current legislation.

How can I contact you?

By email at info@italytacticalshop.it, by phone or WhatsApp at +39 333 8789 282, or via the Contact page.